Website: www.rabi.co.za
Company: Rabi Consulting (Pty) Ltd
1. Introduction
Rabi Consulting (Pty) Ltd ("we," "us," or "our") respects your privacy and is committed to protecting your personal data in compliance with South Africa’s Protection of Personal Information Act (POPIA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.rabi.co.za or use our coaching, mentoring, and consulting services.
2. Information We Collect
We may collect and process the following types of personal information:
Contact Information: Name, email address, telephone number, and physical/postal address.
Professional Details: Company name, job title, industry, and strategic/business information shared during coaching engagements.
Technical Data: IP address, browser type, operating system, and browsing behavior gathered via cookies and web analytics.
Inquiry Data: Information provided when you fill out contact forms, book consultation sessions, or sign up for newsletters.
3. How We Use Your Information
We collect and use your personal information for the following purposes:
To provide, manage, and deliver our executive coaching, mentorship, and consulting services.
To respond to your inquiries, schedule appointments, and communicate updates.
To issue invoices, process payments, and manage client records.
To improve our website performance, content, and user experience.
To comply with legal and statutory requirements under South African law.
4. Legal Basis for Processing
We process personal data under POPIA on the following grounds:
Consent: You have given clear consent for us to process your personal data for a specific purpose.
Contractual Necessity: Processing is required to perform a contract with you or take steps before entering into one.
Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving service quality and client engagement.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data only with:
Service Providers: Trusted third-party vendors who assist with website hosting, IT support, administrative management, or payment processing (under strict confidentiality agreements).
Legal Authorities: When required by law, regulation, or court order to disclose information.
6. Information Security
We implement appropriate technical and organizational measures to safeguard your personal data against loss, unauthorized access, destruction, or disclosure. However, please note that no internet transmission is 100% secure.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws (e.g., tax and financial regulations).
8. Your POPIA Rights
Subject to applicable law, you have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request the correction or updating of incomplete or inaccurate data.
Deletion: Request the deletion of your personal information where applicable.
Objection: Object to the processing of your personal data on reasonable grounds.
To exercise any of these rights, please contact our Information Officer at info@rabi.co.za.
9. Third-Party Links
Our website may contain links to external sites (such as YouTube, media outlets, or partner platforms). We are not responsible for the privacy practices or content of third-party websites.
10. Updates to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date."